AI

Knowledge Platform - Shopware Blog

All articles

9 min

The mere presence of AI in a project does not guarantee a faster and better e-commerce implementation. Real change begins when automation meets mature architecture, frontend standardization, and a new way of working for the technology team. In this article, we show why this approach is now setting the direction for the development of modern e-commerce.

CREHLER
10-04-2026
9 min

AI does not fix architectural problems. It accelerates them In recent months, AI has become one of the most frequently discussed topics in the context of e-commerce development. In many companies, it is treated as the next natural step that should increase efficiency, reduce team workload and open up new sales opportunities. Content automation, product […]

CREHLER
22-03-2026
7 min

Artificial intelligence in B2B does not automatically mean higher profitability.

In this article, we analyze where AI truly increases margin – from demand forecasting to pricing optimization and process automation – and where, without structured data architecture, it becomes an expensive add-on. We explain why architecture is the foundation of economically viable AI in e-commerce.

CREHLER
01-03-2026
8 min

AI became fashionable faster than most companies managed to understand why they actually need it. Too often it is implemented under market pressure, without strategy, clean data or defined processes. This article explains why AI without organizational maturity becomes an expensive experiment – and when saying “not yet” is the smartest technological decision.

CREHLER
08-02-2026
15 min

AI personalisation in e-commerce has stopped being a marketing add-on and has become a tool for managing profitability and customer experience. In this article, we show four areas where AI most often delivers real business impact: product recommendations, content and offer personalisation, intelligent search and communication and service automation, and we explain how Shopware is developing Shopware AI and Copilot in this direction.

CREHLER
03-01-2026
11 min

Can AI negotiate discounts in B2B? This article explains how pricing automation works, what models are already used in B2B companies and how agentic commerce transforms discounting strategies.

CREHLER
02-12-2025
7 min

Effective inventory management is crucial in today’s fast-paced e-commerce environment. Discover how artificial intelligence enhances demand forecasting to reduce stockouts, lower costs, and improve customer satisfaction.

CREHLER
02-10-2025
5 min

Generative AI is more than a trend – it’s a real game-changer in e-commerce. Learn how tools like ChatGPT and Midjourney transform content creation, customer service, and product launches. Discover how to leverage these technologies with Shopware and what benefits CREHLER’s implementation can bring.

CREHLER
29-09-2025
4 min

AI is not a magic solution – it’s a technology that can revolutionize online sales. But only if you implement it wisely. In this article, we show you how to effectively integrate artificial intelligence with your e-commerce and avoid the most common pitfalls.

CREHLER
24-09-2025