CREHLER is a company specializing in the design and implementation of online stores built on the Shopware platform, dedicated to both the B2B and B2C sectors. We support companies with high technological requirements – from analysis, through design and development, to post-launch growth.

Projects we deliver:

• B2B and B2C implementations: We build modern online stores tailored to clients' individual needs, in line with the latest trends and technological standards.

• Migrations to Shopware: We migrate data from other e-commerce platforms such as Magento, WooCommerce, PrestaShop, Shoper, IdoSell and many others, ensuring a smooth transition to Shopware.

• Integrations with Shopware: Thanks to Shopware's extensive API, we integrate external business management systems, creating a coherent sales ecosystem.

• Shopware store audits: We offer professional store analyses, assessing their performance, compliance with Shopware guidelines and identifying areas for optimization.

• UX/UI Design: We design intuitive and attractive user interfaces that increase customer satisfaction and support sales efficiency.

• PWA & Mobile: We implement progressive web apps (PWA) that reach mobile customers with high performance and compatibility with Shopware 6 features.

• Crossborder and Omnichannel: We support expansion into foreign markets and multichannel sales, enabling management of various sales channels from within Shopware 6.

• Plugins and templates: We create custom plugins and templates that extend store functionality and adapt it to specific business requirements.

Additionally, we deliver projects in two complementary areas:

• Ergonode PIM implementations – we offer implementation and configuration of the Ergonode product information management system, allowing our clients to effectively manage large product databases and streamline data publication across multiple sales channels.

• Integrator / RING middleware – we build and deploy a proprietary integration layer that connects external systems (ERP, PIM, CRM, marketplaces, etc.) with the e-commerce platform, ensuring smooth and reliable data flow.

Our experience and commitment to e-commerce development allow us to deliver solutions that support our clients' success in the digital market.

Shopware is an advanced e-commerce platform gaining increasing popularity among companies of all sizes. Choosing Shopware as the foundation of an online store brings numerous benefits:

1. Flexibility and scalability

Shopware offers a modular structure that lets you adapt store functions to individual business needs. As a result, the platform works well for both small and large enterprises, allowing easy scaling as the company grows.

2. Modern API-first architecture

Thanks to its API-first approach, Shopware enables seamless integration with various applications and external systems, which is key to an omnichannel strategy. This allows consistent management of sales across many channels at once.

3. Progressive Web App (PWA) support

Shopware 6 supports PWA technologies, giving mobile users fast and responsive access to the store, close to the experience offered by native mobile apps.

4. Extensive SEO capabilities

The platform has built-in SEO tools that allow optimization of meta tags, product descriptions and user-friendly URLs, which positively affects the store's ranking in search results.

5. Rich ecosystem of plugins and extensions

Shopware has an extensive catalog of plugins and modules that allow you to extend store functionality without involving a development team. As a result, new features can be deployed quickly, adapting the store to changing market needs.

6. Openness and transparency

As an open-source platform, Shopware offers full access to the source code, enabling complete control over development and customization of the store to specific business requirements.

7. Strong community and support

Thanks to an active community of developers and users, Shopware provides access to numerous educational resources, discussion forums and regular updates, ensuring continuous development and security of the platform.

By choosing Shopware as your e-commerce platform, you invest in a modern, flexible and scalable solution that meets the demands of the dynamically changing online retail market.

Yes, Shopware is an open-source e-commerce platform. It offers a free Community Edition that allows full access to the source code, enabling the store to be tailored to individual business needs.

Additionally, commercial editions such as Rise, Evolve and Beyond are available, offering additional features and technical support.

Thanks to its open nature, Shopware allows flexible customization and integration with various systems, making it an attractive solution for companies with diverse requirements.

The process of implementing an online store using the Shopware platform consists of several key stages that ensure the creation of a functional e-commerce solution tailored to business needs. Here are the individual phases of this process:

Discovery

At the start of the project we carry out a detailed technical analysis and research into business needs. In parallel, we design the information architecture, UX and UI — creating solutions adapted to end users and the client's business goals.

Development

At this stage the development team implements the agreed solutions. The work is carried out according to the previously prepared technical and design documentation. Each feature is thoroughly tested to ensure its stability and compliance with requirements.

Go Live

After testing and system acceptance are complete, we launch the production platform. We ensure a smooth transition to the live environment, minimizing the risk of errors and downtime.

Maintenance

After implementation we provide ongoing support, system development and quick response to any business needs. We handle updates, performance optimization and the deployment of further features.

Working with CREHLER, you can be sure that the entire process of implementing an online store on the Shopware platform will be carried out professionally and with attention to every detail, enabling success in e-commerce.

At CREHLER we are not limited to a single industry – we deliver projects for companies from various sectors, both B2B and B2C. Our approach is based on understanding the specifics of a given business and adapting the e-commerce solution to its needs. Thanks to flexible technology and the experience of our team, we effectively support clients from industries such as manufacturing, beauty, fashion, automotive, FMCG, pharmaceuticals and interior furnishings. We are ready for any challenge – regardless of the industry.

Below we present selected projects that show the diversity of industries and the scale of projects we handle:

1. Construction industry

We work with companies in the construction sector, offering e-commerce solutions tailored to the sale of building materials and services. An example is our cooperation with SUEZ, where we digitized B2B and B2C sales processes on a single e-commerce platform, integrating essential sales-supporting tools such as CRM, ERP and WMS.

2. Sports industry

We deliver projects for sporting goods stores, providing comprehensive e-commerce implementations. An example is Strefa Tenisa, the leading tennis goods store in Poland, for which we implemented modern sales solutions enabling a wide range of products and additional services for customers. Thanks to the new implementation, Strefa Tenisa also sells successfully internationally.

3. FMCG industry

We support coffee-market leaders in developing their e-commerce platforms. For Coffeedesk, the largest distributor of coffee, tea and accessories, we implemented e-commerce solutions for both B2B and B2C, contributing to the company's dynamic growth in the CEE market. Another project from this industry is our work for the Sawade Berlin store, which stands out for its comprehensive approach to personalization and user convenience. The store combines modern design with features that increase customer engagement, ease navigation and optimize purchasing and logistics processes. Thanks to integrated marketing solutions and adaptation to different user needs, the store offers an intuitive shopping experience, supporting both online and offline sales. Sawade is an example of an implementation that effectively combines aesthetics, usability and advanced e-commerce management.

4. Cosmetics industry

We work with renowned cosmetics brands, offering advanced e-commerce solutions. For Douglas, one of the most recognizable perfumery brands in the world, we implemented online stores with extensive features that increase sales and improve customers' shopping experience.

Our experience also covers other industries, where we adapt our services to the specific needs of clients, providing them with modern and effective e-commerce solutions. We encourage you to explore our Portfolio.

The time to implement an online store on the Shopware platform depends on many factors, such as:

• Scope of functionality: Simple stores with basic features can be implemented faster than extensive platforms with advanced integrations.

• Personalization and design: Custom graphic designs and bespoke solutions can extend the implementation process.

• Integrations with external systems: Connecting the store with ERP, CRM or other tools requires additional time for implementation and testing.

Our experience shows that the average implementation time, taking into account additional features and system customizations, is from 4 to 9 months. Keep in mind that an advanced implementation of a fully functional Shopware store can take from 500 to 10,000 hours, and the entire process lasts from 6 months to two years.

It is worth remembering that working with an experienced implementation team such as CREHLER can speed up the process and ensure high quality project delivery.

Yes, at CREHLER we specialize in migrating online stores from various e-commerce platforms to Shopware. We perform migrations from systems such as Magento, Shoper, IdoSell, Shopify or PrestaShop, enabling our clients to take advantage of the advanced features and flexibility that Shopware offers.

Our team has experience in the comprehensive delivery of such projects, ensuring data integrity and continuity of store operation during the migration process.

As a result, our clients can enjoy a modern, scalable e-commerce solution tailored to their individual business needs.

Shopware is a flexible e-commerce platform that, thanks to its API-First approach, enables integration with a variety of systems and tools, adapting the online store to specific business needs. Here are some of them:

1. ERP systems (Enterprise Resource Planning)

Integration with ERP systems allows automation of business processes such as inventory management, orders or finance. This enables effective management of enterprise resources.

2. CRM systems (Customer Relationship Management)

Connecting Shopware with CRM systems enables better management of customer relationships, analysis of their behavior and personalization of offers, which translates into increased customer satisfaction and brand loyalty.

3. WMS systems (Warehouse Management System)

Integration with WMS systems allows precise management of inventory, product location and picking and shipping processes. It streamlines logistics, minimizes the risk of errors and enables real-time automation of warehouse operations.

4. PIM systems (Product Information Management)

Integration with PIM systems allows central management of product information, which is especially important for extensive product catalogs and multichannel sales.

5. Marketplaces

Shopware can be integrated with popular sales platforms such as Amazon or eBay, which extends sales reach and enables reaching a wider audience of customers.

6. Payment systems

The platform supports integrations with various payment systems such as PayPal, Przelewy24, BLIK, BlueMedia or PayU, providing customers with diverse and secure methods of finalizing transactions.

7. Courier companies

Integration with courier services enables automation of logistics processes such as label generation or shipment tracking, which streamlines order fulfillment and improves the customer shopping experience.

8. Analytics tools

Shopware can be connected with analytics tools, allowing monitoring of marketing performance and making data-driven decisions.

9. Marketing Automation tools

Connecting Shopware with marketing automation platforms enables personalized communication with the customer at various stages of the purchasing journey. Thanks to segmentation, automated scenarios and data analysis, it is possible to increase conversion and build lasting relationships with recipients.

Thanks to these integrations, Shopware becomes a versatile e-commerce platform, capable of adapting to dynamically changing market needs and specific enterprise requirements.

Yes, Shopware supports headless commerce. Thanks to its headless architecture, Shopware allows the separation of the frontend layer (user interface) from the backend (business logic), which enables greater flexibility and scalability in designing and managing the online store.

Benefits of the headless approach in Shopware:

• Flexibility and innovation: The ability to create unique user interfaces using modern frameworks such as React, Vue.js or Angular, allowing the store's look and functionality to be tailored to individual needs.

• Performance and scalability: Separating the frontend from the backend enables independent scaling of both layers, which translates into better performance and the ability to react quickly to changing market requirements.

• Professional content management: Integration with a headless CMS makes it easy to manage and personalize content, improving user experience and enabling rapid deployment of marketing campaigns without modifying the backend.

• Consistency in multichannel sales: Thanks to the headless approach, Shopware enables integration of various sales channels, ensuring a consistent shopping experience across all customer touchpoints, such as websites, mobile apps or social platforms.

Using a headless architecture in Shopware allows the creation of modern, flexible and high-performance e-commerce solutions that can meet growing customer expectations and rapidly changing market trends.

Yes, at CREHLER we offer full customization of the online store's appearance to the client's individual needs, using the flexibility of the Shopware platform. Thanks to intuitive tools such as the drag-and-drop feature, we can quickly and effectively modify the layout and aesthetics of the store without involving external specialists.

Shopware also allows the creation of unique templates that are consistent with brand identity, enabling visual coherence and a better user experience.

Additionally, the platform offers a wide range of plugins that allow further modifications to the store's appearance, adapting it to specific business needs.

Thanks to our experience and knowledge of the Shopware platform, we ensure that your store will be not only functional but also aesthetically matched to your customers' expectations.

Shopware offers flexible configuration options for payment and delivery methods, allowing them to be adapted to the individual needs of your online store.

Payment method configuration:

In the Shopware admin panel you can add, remove and activate various payment methods. The platform supports integrations with many payment service providers such as PayU, Tpay, PayNow or Autopay, PayPal, Unzer, Amazon Pay – allowing acceptance of a wide range of payment forms, including credit cards, online transfers or e-wallets. During configuration you can specify the availability of individual payment methods for specific sales channels and currencies, ensuring flexibility and adaptation to customer needs.

Delivery method configuration:

Shopware also enables detailed management of delivery methods. You can define various shipping options such as standard delivery, express delivery or personal pickup, and assign them appropriate costs and lead times. With the Rule Builder feature you can create business rules that automatically adjust the availability and costs of delivery methods depending on criteria such as order value, product weight or customer location.

Shopware's flexibility in configuring payment and delivery methods allows you to create a personalized shopping experience that meets your customers' expectations and the specifics of your business.

Yes, Shopware supports international sales, offering a range of features that facilitate expansion into foreign markets.

Key features supporting international sales in Shopware:

• Multilingual and multi-currency: The platform enables easy management of the store's language versions and handling of different currencies, allowing the offer to be tailored to customers from different countries.

• Adaptation to local legal and tax regulations: Shopware allows configuration of the system in accordance with the regulations in force in individual countries, including tax calculation or pricing policy adjustments.

• Integration with international sales channels: The platform offers the ability to easily connect with popular marketplaces such as Amazon or eBay, which extends sales reach.

• Flexible content and pricing strategy management: Thanks to advanced tools such as the Rule Builder, you can adapt content and product prices to the specifics of individual markets.

Thanks to these features, Shopware is a solid solution for companies planning to grow in foreign markets, enabling effective adaptation of the online store to the requirements of different countries and cultures.

Yes, at CREHLER we offer comprehensive technical support after the implementation of an online store. Our services include:

• Ongoing technical support: We provide support in resolving technical issues so that your store runs without disruption.

• Updates and optimizations: We take care of regular system updates and performance optimization, which translates into a better user experience.

• Feature development: We introduce new features and integrations, adapting the store to the changing needs of your business.

• License review: We carry out free consultations and advise on how best to use your Shopware license.

In case of technical problems with our services or e-commerce solutions, we encourage you to contact our technical support team. You can do this in several ways:

• By phone: Call +48 68 419 94 50 to get direct help from our specialists.

• By e-mail: Send a message to support@crehler.com describing the problem you encountered. Our team will contact you as soon as possible.

• Contact form: Use the form available on our website in the „Contact” section. Fill in the required fields and we will respond to your request.

• Project manager: All our clients are in constant contact with a dedicated Project Manager, who is the first line of contact for any matter.

Our priority is to ensure the continuity of your business, so we make every effort to resolve reported problems as quickly as possible.

At CREHLER we deliver implementations of medium and large online stores – with budgets starting from around PLN 300,000. These are projects aimed at companies that have clearly defined business goals and high technological requirements.

The final cost is influenced by many factors, including:

• Software edition: Shopware offers different editions – from the Community Edition to paid Professional and Enterprise versions, which differ in functionality scope, license and support.

• Scope of functionality: The more custom features, integrations and automations, the greater the workload.

• Graphic design: A dedicated design and UX/UI tailored to the target group is an important element affecting costs.

• Integrations: Implementations often include connections with ERP, CRM, PIM, WMS, marketing automation tools and payment systems – which requires time and precision.

• Hosting and infrastructure: Depending on the client's requirements, we design an optimal server environment (e.g. dedicated cloud instances on AWS or Hetzner).

Example implementation cost ranges:

• Medium-sized e-commerce project: approx. PLN 300,000 – 500,000

• Large implementation with custom design and complex integrations: from PLN 500,000 up to several million zlotys.

We price each implementation individually, based on a detailed analysis of needs and business goals. We encourage you to take advantage of a free consultation, which will help determine the scope of work and adapt the solution to your budget and business goals.

Shopware offers various licenses tailored to the needs and size of enterprises. Here are the available options:

1. Community Edition

The free and open-source version of Shopware, made available under the MIT license. It provides basic e-commerce features, ideal for small companies starting out online. No official technical support from Shopware.

2. Rise

Designed for small and medium-sized enterprises, it offers additional features such as product personalization, returns management or promotional tools. It integrates with social platforms, enabling social commerce. AI Copilot features supporting process automation are also available.

3. Evolve

Aimed at medium and large companies, it offers advanced features such as improved search capabilities, B2B customer service and extensive analytical tools. It provides a higher level of technical support and the ability to integrate with ERP and CRM systems.

4. Beyond

The most advanced version, dedicated to large enterprises with high requirements. It offers full scalability, individual solutions and dedicated technical support. It includes all features of the previous versions plus additional tools tailored to specific business needs.

The choice of the right license depends on the individual needs and size of your business. We offer our clients a free License Review service, allowing them to fully exploit Shopware's potential.

Yes, at CREHLER we offer a free pre-implementation consultation, during which our experts will help you choose the right solution for your business. To arrange a no-obligation consultation, visit our website and fill in the contact form.

We meet with our clients regularly to help them fully exploit the capabilities of the Shopware platform. One such service is a free Shopware license review, which allows you to:

• Check whether your license is optimal

• Avoid unnecessary costs

• Identify additional benefits you can gain

Our goal is to ensure that our clients can fully exploit the potential of the Shopware platform while optimizing costs and business processes.

Yes, Shopware is an open-source solution, which means its source code is available to developers and companies, enabling full personalization of the online store.

Key information about Shopware:

• Community Edition – the free version of Shopware, available under the MIT license, allowing free modification of the code and adaptation of the store to your own needs.

• Professional editions (Rise, Evolve, Beyond) – paid versions offering additional functionality and technical support, but also based on open code.

• API-first approach – facilitates integration with external systems such as ERP, CRM or marketplaces, making Shopware a modern and flexible e-commerce solution.

Thanks to its open-source architecture, Shopware is especially popular among companies looking for a flexible and scalable e-commerce solution that can be adapted to specific business needs.

During a project at CREHLER you work not only with a dedicated Project Manager, who coordinates the entire process, keeps to deadlines and ensures communication, but with a whole team of specialists engaged in the success of your implementation.

The project involves:

• Project Manager – the main point of contact, responsible for planning, organizing the team's work and smooth communication,

• UX/UI Designer – designs the structure and appearance of the store, combining functionality with an attractive and visually consistent interface, matched to user needs and business goals,

• Business analyst – analyzes your processes and needs to propose the most effective technological solutions,

• Developers – responsible for implementing functionality, integrations and the technical quality of the solution. Direct contact allows quick clarification of technical issues and flexible response to changes during the project,

• Testers (QA) – check the correct operation of the store, detect errors and verify compliance with requirements.

Thanks to this model of cooperation you have a real influence on the course of the implementation, and our team provides full support and transparency at every stage.

Yes, Shopware is an e-commerce platform designed with high scalability in mind, which allows the effective growth of your online store along with business growth.

Key aspects of Shopware's scalability:

• Modular architecture: Allows adding new features and extensions as the store grows, without disrupting its current operation.

• Flexibility: It adapts to the needs of both small and large enterprises, supporting various business models such as B2B and B2C.

• External integrations: Easy integration with ERP, CRM systems or marketplaces allows extending the functionality and reach of the store.

• Performance: The platform is able to handle a large number of products and users, ensuring stability and speed of operation.

Thanks to these features, Shopware is a solid solution for companies planning to develop and scale their e-commerce business.