What you gain with B2B Suite
Fewer emails and calls from customers. More orders in the system and more time for your sales reps to grow their accounts.
More orders, fewer calls
Customers order on their own, around the clock.
Higher basket value
Product bundles, volume discounts and trade credit encourage bigger orders.
Sales reps who sell
They grow the customer portfolio instead of retyping orders.
No pricing mistakes
Price lists and terms are always up to date and assigned to the specific customer.
Competitive edge
Many B2B companies still sell the old way. A convenient purchasing platform is something customers notice straight away.
Growth at your pace
Start with one step, right on the target platform. Add features, markets and channels when you need them, without moving to another system.
Lower operating costs
Less manual order handling, corrections and phone calls. Your team serves more customers without new hires.
Efficient data management
Products, prices and stock flow from your ERP and PIM. Shop, sales and accounting share the same data.
Everything your B2B customers need
Trade credit
Buy now, pay later
Customers order within their credit limit and pay by the invoice due date. They see the available limit in the cart.
Customer limit
Balance and available limit shown with every order.
Payment terms
Individual payment terms for each company.
Online top-up
When the limit runs out, the customer pays the rest online.
Find and order
Find and order
Customers place orders themselves, at any time. Your team no longer retypes orders from emails.
Quick order
SKUs, CSV or search – a full cart in seconds.
Recurring orders
Shopping lists and orders that place themselves.
Reorder
Company purchase history and one-click reordering.
Your prices
Customer-specific prices
Every company sees its own prices, discounts and terms straight from your ERP. No PDF price lists, no quote requests by email.
Customer price list
Prices and discounts from your ERP, set for each company.
Volume discount
Quantity discounts applied in the cart automatically.
Quote request
Request a quote and get an offer straight from the cart.
Company account
One account, many buyers
Customers add employees, assign permissions and decide who places orders and who approves them.
Roles and access
Buyer, approver and administrator in one account.
Approvals
Orders above a threshold wait for a manager’s approval.
Budgets
Spending limits for departments and branches.
Payment and delivery
Payment and delivery
Bank transfer on deferred terms, online payment or trade credit. Delivery to any company address.
Payments
Bank transfer, card, BLIK and deferred terms with PragmaPay.
Delivery addresses
Head office and branch addresses to choose from in the cart.
Tracking
Shipment status and documents in the customer account.
Buy now, pay later
Customers order within their credit limit and pay by the invoice due date. They see the available limit in the cart.
Customer limit
Balance and available limit shown with every order.
Payment terms
Individual payment terms for each company.
Online top-up
When the limit runs out, the customer pays the rest online.
Find and order
Customers place orders themselves, at any time. Your team no longer retypes orders from emails.
Quick order
SKUs, CSV or search – a full cart in seconds.
Recurring orders
Shopping lists and orders that place themselves.
Reorder
Company purchase history and one-click reordering.
Customer-specific prices
Every company sees its own prices, discounts and terms straight from your ERP. No PDF price lists, no quote requests by email.
Customer price list
Prices and discounts from your ERP, set for each company.
Volume discount
Quantity discounts applied in the cart automatically.
Quote request
Request a quote and get an offer straight from the cart.
One account, many buyers
Customers add employees, assign permissions and decide who places orders and who approves them.
Roles and access
Buyer, approver and administrator in one account.
Approvals
Orders above a threshold wait for a manager’s approval.
Budgets
Spending limits for departments and branches.
Payment and delivery
Bank transfer on deferred terms, online payment or trade credit. Delivery to any company address.
Payments
Bank transfer, card, BLIK and deferred terms with PragmaPay.
Delivery addresses
Head office and branch addresses to choose from in the cart.
Tracking
Shipment status and documents in the customer account.
Credit limits don’t stop sales
Customers buy on trade credit straight from the cart. When the limit runs out, they pay the rest online.
Book a presentation48%
of the value of Polish companies’ B2B sales is made on trade credit
Atradius Payment Practices Barometer, Poland 2025
The whole sales team in one app
Customers, products, prices, offers and orders, all at your sales rep’s fingertips. In the office and at customer meetings.
Full customer view
Order history, turnover and key information before the meeting.
Orders on the spot
Add products and place orders on the terms assigned to the customer.
Offers ready to send
Discounts, validity date and a PDF with your company branding.
Quick product entry
Search, barcode scanning and bulk import of items.
Still hesitating?
Your customers already buy online. The question is whether they buy from you.
81%
of business customers buy online
(e-Izba, B2B Customer Journey 2025)
54%
of B2B buyers would walk away or switch suppliers over poor omnichannel service
(McKinsey, B2B Pulse 2024)
70%
of sales reps’ time goes to tasks other than selling
(Salesforce, State of Sales 2024)
Our work
Our work is backed by real results
(opens in a new tab)An electrical wholesaler with a network of branches
Libra, a Polish electrical wholesaler, and its network of branches. A B2B platform with customer-specific prices and promotions, trade credit limits and a dedicated account manager for business customers.
- Client
- Libra
- Industry
- Electrical
- Model
- B2B
- Published
- 2026
Agricultural machinery parts for farmers and businesses
A distributor of agricultural machinery parts. Migration from WooCommerce to Shopware 6 with ERP and PIM integration, multi-warehouse fulfilment and a B2B channel rolled out in stages.
- Client
- Exparto
- Industry
- Agriculture
- Model
- B2C / B2B
- Published
- 2026
(opens in a new tab)A closed B2B channel in a single Shopware instance
One of Poland’s leading distributors of building materials and construction chemicals. A closed B2B sales channel launched in the same Shopware instance as the existing retail store.
- Client
- Batpro
- Industry
- Construction
- Model
- B2B
- Published
- 2026
(opens in a new tab)The largest distributor on the coffee, tea and accessories market
The e-commerce leader on the Polish coffee market in both B2B and B2C, and one of the fastest-growing companies in the CEE region according to the Financial Times ranking.
- Client
- Coffeedesk
- Industry
- Coffee and tea
- Model
- B2B / B2C
- Published
- 2023
What our clients and partners say
“We weren’t just looking for a new online shop. We wanted a platform we could develop together with the company, for both retail sales and business customers. Connecting e-commerce with the processes and data that already run in our organisation mattered to us. We see the move to Shopware 6 as part of the long-term development of our whole sales ecosystem.”
Mateusz Szoka
E-commerce Manager
FAQ – Questions and answers
Frequently asked questions
Do I have to implement everything at once?
No. We usually start with the catalogue and add further features in stages.
I’m changing my ERP. Do I have to wait?
No. The platform connects to your ERP through a separate integration layer, so when you switch systems, we only replace the connection.
Will you connect the platform to my ERP?
Yes. We integrate with SAP, Microsoft Dynamics and Comarch, among others. Prices, stock levels and orders sync automatically.
Will my customers need training?
Usually not. Buying works just like in any online store. We train your team on the admin panel before launch.
Can I sell B2B and B2C at the same time?
Yes. The platform handles both models in one admin panel, with separate prices, catalogues and terms for businesses and consumers.
How much does implementation cost?
It depends on the scope and the integrations. After a workshop, we give you a quote in stages, starting with the version that earns money fastest.