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Knowledge Platform - Shopware Blog

Discover practical sales strategies, the latest technologies and a forward-looking view of the e-commerce industry. We invite you to read articles covering a wide range of topics – from technological innovations, through effective marketing methods, to success stories. Thanks to us, you will always be up to date with trends and best practices in the world of digital sales.

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7 min

Changing a sales representative is one of the highest-risk moments in B2B sales. In this article, we show how a modern B2B platform stabilizes customer relationships, secures institutional knowledge, and sets a new retention standard in the trading industry.

CREHLER
30-12-2025